Guides

Plain-English guides to the paperwork that comes with a car: auto loan offers, car insurance coverage and state minimums, service contracts (often called extended warranties), dealer add-ons and GAP, free credit reports, complaints, and warranty scam calls. Each one starts with the short answer, links to the official source, labels state rules by state, and ends with an FAQ and a dated list of the sources we checked. Education only: we are not an insurer, lender, broker or agent.

Guide

Car Insurance and Auto Loan Complaints: Where to Get Help

Who handles which problem: your state insurance department for insurers and agents, the CFPB for auto loans, the FTC and your state attorney general for dealer and scam problems. How to prepare a complaint, with California and Texas examples.

Guide

Car Warranty Scam Calls: How to Spot Them and What to Do

The “your warranty is about to expire” call is one of the most familiar scams. How the calls work, why caller ID can lie, what to do instead of pressing a number, how to check your real warranty, and where to report.

Education only: general information, not insurance, legal or financial advice for your situation. Car Bills Explained is not an insurance company, lender, broker, agent or dealer, and we don’t sell policies, loans or service contracts. Rules, prices and coverage vary by state and by company, so read your own documents, check the official agency we link, or ask a licensed professional before you act. We may earn money from labeled ads and labeled affiliate links; that never changes our facts or sources.